Best Western Hotel Neue Post - Innsbruck

Maximilianstrasse 15, Innsbruck, Austria, A-6010show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Austria

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Overview

Set in the heart of Innsbruck, the attractive Best Western Hotel Neue Post provides individual rooms. This 4-star venue was opened in 1950 in an imperial-style building. You can make use of 24-hour front desk, a laundry room and room service on the premises of the hotel.

Located in a shopping area, the hotel is just a 10-minute walk from Congress innsbruck. 10 minutes' walk away there is The Golden Roof .

A palace and a museum of Innsbruck are all within easy walking distance.

Innsbruck Central train station is 10 minutes' walk from the hotel.

Rooms

The rooms at Best Western Hotel Neue Post feature a minibar, TV set with satellite channels and a sitting area along with mountain views. All rooms have hypo-allergenic pillows and foam pillows as well as a bath, a shower and a hairdryer.

Eat & Drink

You can enjoy international cuisine at the Four Seasons restaurant. Guests can savor coffee, cocktails and tea in the café bar. Madhuban Restaurant and Ristorante Pizzeria Sapori offer an assortment of dishes within 150 meters of the property.

Relax

On-site guests can rent bikes. Onsite you can engage in various activities, such as snow skiing and hiking.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid Public parking is possible at a location nearby.

Number of floors:   5.  Number of rooms:   50.

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Facilities
Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Laundry
TV

Flat-screen TV

Elevator

Lift

Sports & Fitness

  • Ski school
  • Hiking

Services

  • Room service
  • Housekeeping
  • Bicycle rental
  • Ski equipment rental
  • Laundry
  • Tours/Ticket assistance
  • Newspaper service

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • DVDs/ Videos for children

Spa & Leisure

  • Leisure/ TV room

Room view

  • City view
  • Courtyard view
  • Mountain view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Ironing facilities

Bathroom

  • Bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-out06:00-11:00FREE
Children & extra bedsAll children0 - 7 yearsExtra bedFREEAll children8 - 18 yearsExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
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  • Nearby
  • Restaurants
  • City landmarks
Triumphal ArchTriumphal Arch700 ft
Cathedral St. JamesCathedral St. James2700 ft
Innsbruck Central StationInnsbruck Central Station2000 ft
StubaitalbahnStubaitalbahn3300 ft
Maria Theresien StreetMaria Theresien Street1000 ft
Innsbruck Christmas MarketInnsbruck Christmas Market2000 ft
State Museum of Tyrol - FerdinandeumState Museum of Tyrol - Ferdinandeum2000 ft
State Theatre InnsbruckState Theatre Innsbruck2300 ft
University of InnsbruckUniversity of Innsbruck1700 ft
Triumphal Arch (Triumphpforte)Triumphal Arch (Triumphpforte)1200 ftMaria-Theresien-Strasse Maximilianstraße-Salurner Straße
Maria-Theresien-StrasseMaria-Theresien-Strasse1400 ftMaria-Theresien-Strasse
Alpenpark KarwendelAlpenpark Karwendel1300 ftInnsbruck Tourismus, Innsbruck
St. Anna's Column (Annasaule)St. Anna's Column (Annasaule)1300 ftMaria-Theresien-Strasse
Cafe CardinalCafe Cardinal1600 ftAdamgasse 5
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Madhuban RestaurantMadhuban Restaurant500 ftTemplstr. 2
Konditorei - Cafe ValierKonditorei - Cafe Valier500 ftMaximilianstrasse 27
Ristorante Pizzeria SaporiRistorante Pizzeria Sapori700 ftFallmerayerstr. 12
Chez NicoChez Nico900 ftMaria-Theresienstrasse 49
Das SchindlerDas Schindler1300 ftMaria-Theresien-Str 31
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MED-EL HeadquartersMED-EL Headquarters4300 ft
Innsbruck Exhibition CentreInnsbruck Exhibition Centre4600 ft
NordkettenbahnNordkettenbahn1.6 mi
Patscherkofelbahn 1Patscherkofelbahn 12.5 mi
Bergisel Ski JumpBergisel Ski Jump5000 ft
Tivoli-NeuTivoli-Neu5000 ft
Tirol PanoramaTirol Panorama4600 ft
Ambras CastleAmbras Castle1.9 mi
Alpenzoo InnsbruckAlpenzoo Innsbruck1.2 mi
Alpengarten PatscherkofelAlpengarten Patscherkofel1900 ftInnsbruck Tourismus Burggraben 3
Altstadt von InnsbruckAltstadt von Innsbruck2200 ft InnsbruckAustria
Markthalle Markthalle 2000 ftHerzog-Siegmund-Ufer 1-3
Town Tower (Stadtturm)Town Tower (Stadtturm)2200 ftHerzog-Friedrich-Strasse 21
HofkircheHofkirche2300 ftUniversitaetsstrasse 2
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Getting around
Airports
Innsbruck-kranebitten (INN)2.3 mi
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Reviews
7.2
Very goodBased on  126  reviews
  • 9.6
    Exclusive

    The hotel looks nice. Most of facilities are brand new. The location is perfect. It is very close to old town of Innsbruck. Hotel staff is very helpful and kindness. Overall it is a very good hotel.

  • 7.8
    Fabulous

    Good location, close to the old town center and the train station. Clean and comfortable. Nice breakfast and free wi-fi.

    Didn't have good experience dealing with the receptionist. I guess she has tried her best, but she seems to have difficulties understanding our needs. When we asked for info regarding bike tour, she gave us a brochure about ski; when we asked for the nearest supermarket, she pointed us to the one hidden in the basement of the train station.

  • 7.8
    Fabulous

    The room was fine but not all that grand as regards furnishing.Very comfortable and we enjoyed the stay. The Receptionist was really helpful and pointed out the sights .

  • 10.0
    Exclusive

    We liked the location - very close to all the main attractions and to the railway station. We also liked the staff who were all very friendly and, in particular, the reception staff who were so helpgul and concerned when our friend was admitted to hospital (our friend was taken ill elsewhere, not at the hotel but the staff helped us get taxis and were very kind and considerate).

  • 9.2
    Superb

    lovely room with three windows, very spacious, mountain views and the cleanliness

  • 7.8
    Fabulous

    Room was adequate, service excellent and breakfast was great.

    We found the room very small, bed was hard, and it was hot and noisy. We couldnt open the window for street noise, and it was stuffy with the window closed.

  • 9.2
    Superb

    Excellent location for city centre and transportation, good parking facilities albeit a tad expensive

  • 8.2
    Fabulous

    Staff was exceptionally helpful and informative. Any requests were happily performed where possible, and staff certainly was willing to perform tasks outside normal hospitality (like help with checking in for a flight!). Highly recommended, and the hotel is literally 2 minutes from the main shopping area and less than 10 minutes from the Altstadt and Museums!

  • 10.0
    Exclusive

    The staff were friendly and gave good advice about what to see and do in the local area. Excellent breakfast.

  • 8.8
    Superb

    The staff's attention was excellent as well as the breakfasts. I love the variety of the menu you had to choose from. Thank you

    Nothing I can think of.

  • 5.0
    Guest rating

    The front desk staff was very friendly. Breakfast was very good. It's about a 10 minute walk from several of the downtown area attractions.

    The hotel does not have a/c (although Booked.net says it does.) Our room was 32 c; impossible to sleep or do anything. Room was a bit cramped, and the dark decor made it feel worse.

  • 8.8
    Superb

    A good location for Innsbruck city centre; not too close and not too far away. Also a good location for the Airport.

  • 9.6
    Exclusive

    Nice view from our room - wireless internet in the room as advertised. We arrived on a Wednesday night so parking wasn't a problem. We moved the car to one of the city lots the next morning. Breakfast was somewhat minimal.

  • 7.8
    Fabulous

    The location was excellent and same with the Breakfast. Fan and converters were provided on request.

    The ventilation in the room was not proper... it was too humid in the room and without any ventilation, it was being difficult. However, the hotel staff provided a table fan on request another minor thing.. might not be critical for some.. check-in timing were respected and maintained as per the booking!!! we arrived at about 12:30 and were not handed over with the keys till 14:00. The check-in time mentioned on during the booking is 14:00.. so the staff did not made any special efforts for the comfort of the guest.

  • 7.0
    Very good

    Location was good, breakfast was great.

    Recommendation that they, as a well known Chain Hotel, need to have available Tourist information of the City as the information in the Lobby was of not useful content whatsoever. There also needs to be basic requirements like hand soap and coffee making facilities in the Room as no Room to Note was available. The Ironing when requested was of no value as the board was only small with 6inch legs. Twin beds put together is not a Double!!

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Austria

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-out06:00-11:00FREE
Children & extra bedsAll children0 - 7 yearsExtra bedFREEAll children8 - 18 yearsExtra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Innsbruck-kranebitten (INN)2.3 mi
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Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room
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